Pam MacNeill - Managing Director
Do your staff understand disability issues? Are they confident about responding to disabled customers? Do they know what is appropriate disability related terminology and language? Disability Responsiveness New Zealand (DRNZ) is here to help you to build and sustain disability confidence and the competence to work effectively with this group.
At DRNZ we can:
-Produce and facilitate disability responsiveness workshops - training for staff to ensure they are confident to respond to the needs of disabled customers or clients. People with some type of impairment comprise twenty-five percent of the total New Zealand population and this represents a largely untapped market of significant size. By ensuring your staff are equipped to respond to the needs of disabled people, your business could open its doors to even more customers.
-Assist with service monitoring – provision of specialist expertise for disability sector audits.
-Organise and facilitate focus groups and forums relating to all aspects of living with disability.
-Assist with writing and research – relevant to the disability sector.
-Provide disability related advice and information – to all sectors of society.
DRNZ is a social enterprise. We apply a range of commercial strategies and solutions to maximize improvements in the human rights and life outcomes of the one in four New Zealanders who experience disability issues.
Our purpose is to provide training to remove the barriers to self-determination, participation, choice and control, currently experienced by disabled people. This means encouraging a positive response within society to the same rights and needs disabled people share with the wider community.
DRNZ is owned and managed by Pam MacNeill, who works in association with a number of disability sector experts around New Zealand.
For more information Contact Pam at Disability Responsiveness New Zealand.
Our Facebook Page: www.facebook.com/DisabilityResponsivenessNewZealand